Case :

The danger of losing knowledge when key workers depart is by no means restricted to traditionally creative industries such as advertising, design or entertainment. A case in point is the dramatic move of Josh Ignacio Upez, chief of purchasing at GENERAL MOTORS, to VOLKSWAGEN.

This move was the subject of a lengthy debate. GENERAL MOTORS initially made massive demands for damages, alleging that documents or computer files had been transferred illegally. However, this dispute was eclipsed by the fact that here too, the loss of a key employee was followed by the exodus of a whole group of highly skilled managers. Uncoded intellectual assets of incalculable value were carried off in the heads of the renegades, and were irrevocably lost for GENERAL MOTORS.

Pembahasan :

pada kasus ini factor knowledge yang ada adalah knowledge yang ada pada seorang key worker yaitu Josh Ignacio Upez selaku Chief of Pruchasing dimana dia telah mengetahui segala macam informasi baik dalam bentuk hard copy maupun soft copy. Kesalahan dari perusahaan tersebut adalah membiarkan kepindahan Josh Ignacio Upez ke perusahaan saingan dan membiarkan orang tersebut mengambil secara illegal knowledge asset yang berupa hard copy dan softcopy untuk dibawa keperusahaan baru tempat dia bekerja.

Oleh sebab itu seharusnya GM Corp membuat Knowledge system untuk mencegah hilangnya knowledge asset yang dibawa keluar oleh orang lain.